Returns & Exchanges
At Maryum N Maria’s New Arrivals, we strive to ensure your complete satisfaction with every purchase. If you are not entirely pleased with your order, you may return or exchange eligible items within 14 days of receipt, provided they are in their original, unworn condition with all tags attached.
Initiate Your Request
Contact our dedicated customer support team via email or our online portal with your order number and the reason for the return or exchange.
Quality Inspection
Ensure your garment is securely packed in its original packaging; our team will review your request to confirm the item meets our eligibility criteria for processing.
Ship the Item
Once authorized, ship the package back to our fulfillment center using a trackable courier service to ensure safe delivery of your return.
Refund or Exchange Processing
After receiving and inspecting the item, we will process your refund to the original payment method or dispatch your new selection within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing